Privacy Policy
Effective Date: May 8, 2025
At GalaxyExpress, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal and usage information:
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Personal Identifiable Information (PII): Name, email address, phone number, shipping/billing address, company name, and account credentials.
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Transactional Data: Order details, shipment history, payment method (excluding full credit card info).
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Technical Data: IP address, browser type, device information, operating system, and browsing behavior.
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Cookies and Tracking: We use cookies to enhance user experience, track usage, and for analytics.
2. How We Use Your Information
We use the collected information for the following purposes:
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To provide, manage, and improve our logistics and shipping services
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To communicate with you regarding orders, inquiries, or account-related matters
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To personalize user experience and optimize website performance
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To comply with legal obligations and protect our legal rights
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For internal analytics and service improvement
3. Data Sharing and Disclosure
We do not sell your personal data. However, we may share it under the following circumstances:
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With service providers (e.g., shipping partners, payment processors) who assist in service delivery
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To comply with legal requirements, such as court orders or regulatory obligations
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In connection with a business transfer, merger, or acquisition
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With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including encryption, access controls, and secure server infrastructure. However, no system can be guaranteed 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information
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Object to or restrict certain data processing activities
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Withdraw consent at any time (where applicable)
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File a complaint with your local data protection authority
To exercise your rights, please contact us at: support@galaxyexpressvip.com
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
8. Cookies
We use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies via your browser settings, though this may affect website functionality.
9. Children’s Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect data from minors.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 support@galaxyexpressvip.com
🌐 https://www.galaxyexpressvip.com